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This Privacy Policy applies to all personal information collected by TAJER LABS PTY LTD (we, us or our) via the ZABOON website and related app located at www.zaboon.app (Website).
The kind of Personal Information that we collect from you will depend on how you use the website and related app. The Personal Information which we collect and hold about you and your customers may include: login credentials, email address, phone number, name, birthday, and address.
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information. Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable: a) whether the information or opinion is true or not; and b) whether the information or opinion is recorded in a material form or not. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.
a) We may collect Personal Information from you whenever you input such information into the website, related app or provide it to Us in any other way.
b) We may also collect cookies from your computer which enable us to tell when you use the Website and related app also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
c) We use different types of cookies including essential cookies for Website and related app functionality, analytical cookies to improve user experience, and marketing cookies that may be set by third parties. These cookies are retained for up to [90] days and can be managed through your browser settings. Third-party cookies are subject to their respective privacy policies, which we encourage you to review.
d) Where reasonable and practicable we collect your own and your customers' Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.
a) We collect Personal Information to provide you with the best service experience possible on the Website and related app and keep in touch with you about developments in our business.
b) We collect your customers' Personal Information to provide the app services you subscribed to on the Website and related app.
c) We customarily only disclose Personal Information to our service providers who assist us in operating the Website and related app. Our service providers are recognised organisations having compliant privacy policies with international standards.
d) Your own and your customers' Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties, we apply a stringent internal policy to prevent unauthorised disclosure of personal information.
e) By using our Website and related app, you consent to the receipt of direct marketing material such email newsletter, promotion, etc... from time to time. We will only use your Personal Information for this purpose if we have collected such information direct from you. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.
a) We store your own and your customers' Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require the Personal Information for the purpose for which we obtained in, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfill our record-keeping obligations.
b) We implement industry-standard security measures including encryption, access controls, and secure data centers to protect Personal Information. When deletion is required, we use secure erasure methods including digital shredding and physical destruction of storage media.
c) The Australian Privacy Principles: i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).
d) Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.
If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by Tajer Labs and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: management@tajerlabs.com.